🔒Whitelisted numbers only. You can only test with phone numbers that the demo admin has added to the whitelist. If your number isn't on it, the call won't be placed; ask the admin to add it.
How it works
- Your phone rings from the bank's number. Answer it like a normal call.
- The agent introduces themselves and explains there's unusual activity on your card.
- When asked for your date of birth, say 1 January 1993. Every test customer has this date.
- Each call is a random fraud scenario, so you get a different conversation every time.
- Speak English or Arabic, and switch whenever you like.
- Answer naturally: say the payments were you, weren't you, or only some were. The card is then unblocked or blocked in Falcon.